The “Parques de Sintra Welcome Better” project is underway to improve access to the parks and palaces that are managed by Parques de Sintra, turning them into an example of best practice for accessible tourism and equal access to natural and built heritage.
The objective of the “Parques de Sintra Welcome Better” project is to improve access for a broader range of visitors, in particular regarding:
- mobility – physical access: namely through new facilities and by adapting physical space;
- quality of the services rendered;
- changes in communication methods and platforms.
Besides the partnerships which have been established with Portuguese associations (ACAPO, APS and Associação Salvador), Parques de Sintra has also joined the European Network for Accessible Tourism (ENAT). The main mission of this institution is to improve access at European tourism destinations for all visitors by making technical help available and by sharing knowledge and experience, undertaking the commitment to create equal opportunities for access tourism and culture.